Human Resources Services • Workforce Technology • Research & Innovation

Human Resources.
Technology. Innovation.

People are at the center of everything we do.

Lincoln America delivers comprehensive human resources services, workforce technology, and innovative solutions that help government and commercial organizations build, support, and sustain their workforce.

Who We Are

Human Resources Is Our Foundation.

Lincoln America is a U.S.-based human resources services company headquartered in Knoxville, Tennessee.

We provide comprehensive HR operations, workforce support, and HR contact center services for government agencies and commercial organizations. Our approach combines experienced HR professionals with technology-enabled service delivery, regulatory expertise, and scalable operational support.

As workforce needs evolve, so do we. Lincoln America is expanding the traditional HR services model by integrating workforce technology and applied research into the way we solve complex organizational challenges.

Lincoln America HR contact center operations
HR First. Technology enabled. Mission focused.
Our Capabilities

Experience Today. Innovation for Tomorrow.

Our capabilities begin with human resources and extend into the technology and research needed to solve increasingly complex workforce and mission challenges.

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Human Resources Services

Comprehensive HR operations and employee support, including HR contact centers, benefits support, employee relations, workforce administration, policy guidance, compliance, and HR program support.

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Workforce Technology

Workforce solutions that support recruiting, talent acquisition, compliance, workflow automation, analytics, digital hiring, and technology-enabled HR service delivery.

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Research & Innovation

Applied research and emerging technology development focused on workforce, health, operational, and mission-driven challenges through collaboration, validation, and commercialization.

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Our Core Business

Human Resources Services Built for Complex Organizations.

Lincoln America operates as an extension of our clients' HR organizations, delivering professional, compliant, and scalable workforce support. Our team understands the accuracy, discretion, responsiveness, and regulatory awareness required in government and regulated environments.

HR Contact Center Operations
Federal Employment Support
Benefits Administration Support
Employee Relations Support
Personnel Action Processing
Leave & Attendance Support
Performance Management
Workforce Reporting
HR Documentation Management
HR Program Support
HaystackFed
Workforce Technology
Technology Built Around HR

We Don't Just Understand HR. We Understand the Technology Behind It.

Lincoln America's workforce technology capabilities complement our hands-on human resources expertise.

Through our relationship with sister company HaystackFed, Lincoln America brings direct experience with applicant tracking, digital recruiting, candidate management, compliance workflows, reporting, and technology-enabled talent acquisition.

This combination of operational HR knowledge and software experience allows us to approach workforce challenges from both sides: understanding the people and processes first, then applying technology where it creates meaningful value.

Research & Innovation

Researching What's Next.

Lincoln America's research and innovation initiatives extend our problem-solving capabilities beyond traditional HR services and workforce technology.

We pursue collaborative research, emerging technology development, feasibility studies, proof-of-concept development, and commercialization pathways for solutions addressing workforce, health, operational, and mission-driven challenges.

Applied Research Feasibility research and investigation of emerging technologies and applications.
Research Collaboration Collaboration with academic, industry, and government research partners.
Prototype Development Translating concepts into proof-of-concept systems and testable technologies.
AI & Data Analytics Exploring data-driven approaches to complex workforce and mission challenges.
Biosensing & Monitoring Research into sensing, physiological monitoring, and emerging wearable applications.
Technology Transition Validation, commercialization planning, and pathways from research to real-world application.
Government Solutions

Built to Support the Public-Sector Mission.

Lincoln America brings human resources expertise, operational discipline, workforce technology, and emerging research capabilities to government customers and partners.

Our U.S.-based operations support organizations that require responsive service, regulatory awareness, secure processes, scalability, and dependable program execution.

CAGE Code 11DF9
UEI TWH7LPNLD197
Primary NAICS 541612
Headquarters Knoxville, TN
United States Capitol

Looking for Our Federal Capabilities?

View Lincoln America's current Capability Statement for core competencies, leadership experience, corporate data, NAICS information, CAGE, UEI, and contact information.

We Understand the Workforce.
We Provide the Services.
We Build the Technology.
We Research What's Next.

Linking America through professional excellence, innovative workforce solutions, and a commitment to solving tomorrow's challenges.